Your Privacy,Our Priority

Welcome to NukeSend ("NukeSend," "we," "us," or "our"), a service operated by ZARKX LTD ("ZARKX," "Company"). ZARKX LTD is a private limited company registered in the United Kingdom. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our NukeSend email marketing services. It also describes your data protection rights.

ZARKX LTD as Data Controller: For personal data we collect about you as a user of our website or as a registered user of our Services (e.g., your account information, billing details, communications with us), ZARKX LTD is the Data Controller. ZARKX LTD as Data Processor: When you use our Services to conduct email campaigns, you upload data related to your contacts ("Client Data"). For this Client Data, you are the Data Controller, and ZARKX LTD acts as a Data Processor on your behalf.

• Account Information: Name, email, phone, and other registration details • Client Data: Contact lists you upload including emails, names, and custom fields • Email Content: Campaign content, templates, and scheduling information • Payment Information: Processed securely through Stripe/PayPal (not stored directly) • Technical & Usage Data: IP addresses, browser type, device info, and usage logs • Insights Engine Data: Publicly available company and contact enrichment data • Communications Data: Support conversations, feedback, and correspondence • Cookie Data: See our detailed Cookie Policy for tracking preferences

Your personal data may be used to: • Create and manage your NukeSend account and profile • Send your email campaigns and provide detailed analytics • Respond to your support queries and provide customer service • Analyze usage patterns and improve our services • Send important service updates and optional marketing communications • Ensure platform security, prevent fraud, and maintain compliance • Personalize your experience and recommend relevant features

Contract: For account creation, service delivery, and billing Consent: For marketing communications and non-essential cookies Legitimate Interests: Customer support, service analytics, and improvements Legal Obligation: When required by applicable laws and regulations Client Data Processing: Handled under our Data Processing Agreement

We may share your personal data with: • Trusted service providers (cloud hosting, payment processing, customer support) • Third-party integrations you authorize (CRMs, email clients like Gmail/Outlook) • Legal authorities when required by law or to protect our rights • Business partners in case of mergers, acquisitions, or asset transfers • Analytics providers using anonymized and aggregated data only • Security vendors to protect against threats and maintain service integrity

We may transfer your data outside the UK/EEA to provide our global services. When we do, we implement appropriate safeguards including: • Standard Contractual Clauses (SCCs) approved by regulatory authorities • International Data Transfer Agreements (IDTA) for UK data • Adequacy decisions recognizing equivalent protection levels • Additional technical and organizational measures to ensure data security

We implement industry-standard security measures including: • End-to-end encryption for data in transit and at rest • Multi-factor authentication and secure access controls • Regular security audits and vulnerability assessments • Employee training on data protection best practices • Incident response procedures and breach notification protocols • However, please note that no system can guarantee 100% security

Account Data: Retained during active use and for a reasonable period after account closure Client Data: Retained according to your instructions or until account deletion Email Content: Stored for campaign delivery and analytics, then archived or deleted Technical Logs: Retained temporarily for security monitoring and service optimization Financial Records: Kept for accounting and tax purposes as required by law

Under applicable data protection laws, you have the right to: • Access: Request copies of your personal data • Rectification: Correct inaccurate or incomplete information • Erasure: Request deletion of your data in certain circumstances • Restrict Processing: Limit how we use your data • Data Portability: Receive your data in a structured, machine-readable format • Object: Opt out of certain types of processing • Withdraw Consent: For processing based on your consent To exercise these rights, contact us at privacy@nukesend.com

For any privacy-related questions or to exercise your data protection rights, please contact ZARKX LTD: Email: privacy@nukesend.com Address: ZARKX LTD 69 Keith Road Bournemouth, England BH3 7DT, United Kingdom Website: www.nukesend.com Response Time: We aim to respond to all privacy inquiries within 48 hours